OIT: Campus Reports: ITLC Summary: January 2007

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Office of Information Technology ITLC Summaries – January 2007
FY 2006-07 Portfolio of Information Technology Projects

Student Integration

Educational Technology Vision and Plan

Common Collaboration and Learning Environment (CCLE)

http://www.oit.ucla.edu/ccle

Since 2005, the Faculty Committee on Educational Technology has been guiding a campus-wide initiative to converge on a Common Collaboration and Learning Environment (CCLE).  At its November 2006 meeting, UCLA’s IT Planning Board endorsed the work plan proposed by the FCET to specify requirements, evaluate possible open source solutions, and select a shared platform.  In June 2006, the FCET endorsed the recommendations of the CCLE Functional and Technical Sponsor Groups’ Joint Report.

An Assessment Taskforce was created to evaluate open source solutions and bring a recommendation to the FCET.  At its November 2006 meeting, the FCET made two decisions: 1) It selected Moodle as the platform on which UCLA will base its CCLE and 2) It decided that UCLA should stay engaged with the higher education community and, in particular, with the work of the Sakai Foundation in order to develop interoperability between Moodle and Sakai.

While funding strategies are under review for this new campus-wide service, a Project Oversight Group is developing governance structures and implementation plans for the CCLE.  Campus-wide subgroups are focusing on system operations, integration with campus data systems and authentication, functionality, migration, information, training and support.  The Office of Information Technology will be hosting the CCLE system.

Discussions have begun with Sakai and UC colleagues to explore approaches for advancing the goals of CCLE platform interoperability.  Two initial steps are to discuss goals  for inter-campus interoperability with the UC-wide LMS (Learning Management System) group and to explore interoperability strategies with the IMS Global Learning Consortium, the Sakai Foundation and the Moodle Community.

Faculty Committee on Educational Technology (FCET)

The FCET has been appointed for 2006-07, replacing outgoing members and adding two additional faculty representatives, one each from the School of Medicine and the Anderson School of Management. Expanding representation from the professional schools was seen to be critical to expanding faculty involvement with key campus-wide projects in the coming year:  CCLE, Open CourseWare and other digital library initiatives, IT Literacy, UCOP-ITGC strategic planning, and the definition and implementation of the WASC Educational Technology theme.

The FCET annual report for 2005-2006 is available on the committee website at http://www.college.ucla.edu/edtech/fcet.htm.

Copenhaver Award for Innovation in Teaching with Technology

In 2002, the Faculty Committee created an award to honor UCLA instructors who effectively and innovatively use technology in support of undergraduate learning. Over the past four years, 15 instructors have received awards. Multimedia interviews with recipients are available at

http://www.college.ucla.edu/edtech/bpcaward.htm

Over this period of time, 128 instructors (from 47 departments) were nominated. Many nominees have participated in a project focused on disseminating information about experiences teaching with technology. Interviews are available on the Award website:

http://www.college.ucla.edu/edtech/interviews

The 2007 call for nominations has now closed, with 28 instructors nominated for consideration.  The FCET will be selecting recipients during winter quarter. A celebration event to honor all nominees and award recipients is scheduled for May 2007.

Computation-Based Research Leadership

UCLA Grid

UCLA is working to help build out a UC Grid to make a vast array of high-performance computational resources available to researchers.  The project will render existing computing clusters throughout the UC system more accessible and better utilized regardless of location.  Looking beyond UC and into the future, the dream is that the UC Grid technology will enable grid-to-grid connectivity, which would someday connect UCLA and the UC grid to other universities, research labs, and supercomputing centers around the country.  The project sets the course for jointly aggregating and building resources to achieve greater capabilities for individual researchers. The ultimate vision is an overlay to computing, data and presentation and visualization resources world-wide.

A UCLA team is creating both technical enhancements and organizational partnerships to help make this happen.  The UCLA Grid Architecture is based on the UCLA Grid Portal (UGP) hardware, software, and the Grid Appliances that attach to individual clusters. The key element is the UCLA Grid Portal which is a web interface to UCLA's computational clusters.  The UGP enables secure, unified, "anytime-anywhere" access to resources formerly available only to researchers who had highly technical IT skills and access to a terminal window.

The UCLA Grid began with a number of UCLA computing clusters and then went on to incorporate a UC Santa Barbara 128-node Dell Cluster onto the UCLA Grid. The result is access to resources at UCLA and UCSB for researchers working in the California Nanosystems Institute, which spans both campuses.

This initiative is seen as the first of many virtual collaborations for UCLA researchers within the UC system, and eventually among national labs and supercomputing centers. 

At this time the UCLA Grid encompasses ten clusters with 675 nodes including 128 nodes from UCSB, which represent almost 10 Teraflops of computing power. Also available through the UCLA Grid are the IBM Data Star and the 64-Itanium cluster via the national TeraGRID.

The latest version of UGP allows for pooled resources, enabling sharing with the entire campus community while adhering to the research and management needs of an individual research group.

The UCLA Grid positions researches for more effective grant proposals.  Access to computing power across numerous research initiatives reduces the amount of grant funding needed for computing in connection with any single initiative. 

The "pool computing" concept has promise beyond academic research and for the community at large.  The vision is that as the Grid grows and discretionary processing cycles become easily available, they can be shared with a broader group of users. 

The UC Grid is currently in phase 2 of testing. The test infrastructure includes the UC Grid with connections to the UCLA and UCSB Grids with UCI to be added in the first quarter of 2007.

UC Research Computing Group

UC Grid

The UC Research Computing group has drafted a white paper recommending strategies to create and sustain a secure grid of computing, storage and network technology resources and services in support of research.  The proposal will address the following issues:

  • Augmentation of UC’s research technology infrastructure in an interoperable fashion to facilitate sharing of the resources
  • Strategies to manage resource allocation within the Grid to optimize performance and utilization
  • Services and service delivery models that address researchers’ needs while encouraging behavior that benefits the common good
  • Funding models that sustain these services and technology while leveraging short-term funding opportunities
  • Extension of the UC Grid to interface in support of research and education with other computing Grids within California, the nation and the world

The group presented its work plan to the IT Guidance Committee on Sept. 18, 2006.  The first draft is now out for review, and the final draft will be submitted to the ITGC in April 2007.

Scholarly Interaction

Digital Research Collaborations

 The Office of the Vice Chancellor for Research and the Institute for Digital Research and Education (IDRE) is hosting a May 2007 event to highlight innovative digital research in the Humanities, Arts, and Social Sciences. The event has three goals: 1) to recognize digital innovation in research, 2) to promote UCLA’s contributions to digital research, and 3) to facilitate faculty connections to potential donors. To this end, partners from across the campus, along with the UCLA Alumni Association will work together to produce a list of invitees with an interest in supporting innovative digital research.

Letters of interest were accepted in January for this celebration of innovative digital research in the Humanities, Arts, and Social Sciences.  Appropriate projects included those that address in some form the theme keywords of countries, cultures, and communication, use digital technology for research, use new technology to augment or extend disciplinary standards of research, or involve the development of digital tools to assist research.  Projects in all stages of development were welcomed.  Approximately 25-30 projects will be selected for the event.

“Countries, Cultures, Communication: Digital Innovation at UCLA,” will be held on Thursday, May 10, 2007 at UCLA’s Faculty Center.

Experiential Technologies Center

Moving into it’s third year of existence, the Experiential Technologies Center (ETC), is promoting the use of new technologies for experiential research in diverse disciplines including architecture, the performing arts, classics, archaeology, foreign language studies, education, and others.  Projects at the center explore a wide range of phenomenological issues, including movement, sequencing, sonification, and visualization.  The center is working on projects to accomplish the spatial modeling of comprehensive environments from natural and artificial landscapes, urban environments and other material culture.  Comprehensive simulations of historical environments allow scholars to study various reconstruction issues and provide new spatial gateways into research and teaching about the broader cultural, social, economic, and political aspects of civilizations – both ancient and contemporary.

UCLA on iTunes U pilot

UCLA on iTunes U is underway as a broad campus collaborative effort.  The service agreement with Apple is being developed with the Office of the President and UCLA intends to sign into this agreement.  This agreement  - under discussion for the last six months -  is still being negotiated.  This delay negatively impacts the project's ability to accomplish deployment integration tasks as access to the iTunes U software depends upon a service agreement being signed.
 Phase I of the project will focus on an internal facing audience with content for students and the UCLA community. Phase II of the project will tackle an external facing audience with content for the public.
The project is made up of two teams, a Content Management Team and a Deployment Team; both meet bi-weekly.  The Content Management Team has created language for a ‘click thru’ agreement and is working with The Library, Legal and UCLA's office of Intellectual Property to develop an IT policy stating the university's position on faculty uploading of content.  The deployment team - with resources donated to the project from the Office of Instructional Development - has created a working prototype of an “UCLA on iTunes U” site request application.

Increased Productivity

Academic Personnel

The Dossier Action Tracking (DAT) system is a web-based database application that tracks the progress and status of all academic personnel actions through their complex academic review process.   The DAT system eliminates duplication of data entry and increases the transparency of the academic personnel review process by utilizing a shared action tracking database.  DAT produces an official electronic "historical record" that provides departments with ongoing eligibility business rule automation.  Additionally, DAT's functionality includes tracking of: sabbaticals and leaves, faculty details, waivers and degrees as well as new appointments and recruiting outcomes.

The DAT team is in the process of forming an advisory board to help prioritize refinements and new requirements for the system.  The DAT team is currently in the process of working with the School of Medicine to import their system’s data into DAT.  Once this is completed, a nightly data exchange between the SOM’s academic personnel system and DAT will be put in place so that both systems are aware of all academic personnel cases’ in progress along with their current status.

The DAT Rollout to Faculty will take place on a school by school basis and begin in the spring of 2007 starting with The Engineering School.

Student Records Rationalization

This program collects various student record-related development activities, including: an upgrade to the transaction system, a new degree audit system and the addition of student data to the dimensional campus data warehouse.  The real-time online portion of the transaction system was completed in December 2006 as planned.  The degree audit system is also making steady progress after coping with some unanticipated staff changes.  The data warehouse portion of the task has not yet started in earnest.

Seamless Student Interactions/Integrated Web Experience

This program aims to consolidate various student-facing web pages and applications into a student portal and to disaggregate and re-aggregate middleware and functionality into a new architecture.  The project objectives, illustrated by a demonstration of UCSD’s TritonLink were presented to the executive leadership in November 2006 and approval of the planning phase is expected when this group meets again in January 2007.

Office for Protection of Research Subjects (OPRS)

The original vendor for a new system to support institutional review boards (IRB) that was to be installed at UCLA and its partners RAND Corporation and Charles R. Drew University of Medicine and Science was unable to meet the system specification.  A new RFP was issued and a new vendor selected, but not yet announced.  We are in the process of finalizing the terms of the contract with the new vendor.

Repositioning IT Initiative/TIER

The Repositioning IT initiative began as a campus effort to reduce costs and complexity in campus infrastructure services, consolidating a large number of independent physical networks, email systems, server rooms and data centers into fewer regions. As part of a response to the Chancellor’s 2003 request to reduce costs, the initiative emphasized the consolidation of infrastructure services primarily (but not exclusively) in administrative areas.
Efforts under the Repositioning Initiative aligned in three parallel tracks to:

  1. Consolidate network and email infrastructure services within Business and Administrative Services (largely completed) and Murphy Hall (in planning with some consolidation).
  2. Bring a diverse and distributed IT and governance community together to begin planning the next generation of infrastructure services. As part of the planning enable “proof of concept” projects that would help involve both design and campus standards.
  3.  Organize expertise, both managerial and technical, to provide support to individual unit’s that wanted to improve, upgrade, or trouble-shoot problems under existing structures. Provide incentives through support and funding to units to  adopt evolving next generation standards and designs.

A great deal has been accomplished under Repositioning that is foundational to UCLA’s strategy for moving forward.  While an emphasis to create appropriate savings and efficiencies within administrative areas is generally a desired outcome, the Repositioning IT initiative (including its name) does not adequately define or reflect the efforts involved in designing IT infrastructure services for current and future educational and research requirements.

TIER (Technology Infrastructure for Education and Research) Program

The TIER program, focuses on the future as UCLA now moves to design the next generation of infrastructure IT services that are core to UCLA’s primary mission of education and research. While savings and consolidation opportunities are important under TIER, they are not the driving forces. As UCLA moves out to the greater academic campus to support its primary mission, TIER will respond to the requirements for sustaining UCLA as a leader in education and research. Some of the characteristics of this response include:

  • Balance University “openness” to facilitate scholarly collaboration and security concerns.
  • Optimize performance while maintaining secure systems.
  • Reduce infrastructure equipment duplication by facilitating natural partnerships and shared management models.
  •  Facilitate and support infrastructure consolidation where overlap, functional similarities, and other opportunities exist (as example, a potential Medical School, Public Health, Dentistry, and Nursing network integration).
  • Create higher and more consistent standards of system and service performance for faculty and students (i.e. researchers should expect high performing networks independent of affiliation or location).

Security

UCLA has hired its first security director, who has taken the helm of the Applied Security Task Force.  The ASTF, which is comprised of technologists from seven distributed IT units, is poised to become the authoritative security resource to the campus.  Toward that end, the Task Force is:

  • Developing a way to work in an applied way to triage security incidents.
  • Becoming a resource for security-related issues, e.g., a task force looking into encryption.
  • Helping units with security, e.g., penetration testing or network reviews.
  • Sponsoring campus pilots of vulnerability scanning software

eEye Pilot

The ASTF has implemented a pilot of eEye scanning software and is making it available to all campus units.   Participating in the ASTF Retina/Rem Pilot will provide departments with several important benefits, including:

  • Licensed access to eEye products at no charge.
  • Training and technical support in the configuration and use of the eEye Retina and REM products and the interpretation of reports for effective vulnerability assessment and penetration testing.
  • Access to additional reports for departments, particularly for the purpose of time-based comparisons of system/network state.
  • Secure access to departmental Retina scan results through SSL.
  • Remote scheduling of Retina scans.
  • Become part of a UCLA security user group to increase awareness and develop best practices.

IT Policy

Lifetime Email Address

In October 2006, the campus implemented UCLA Lifetime Email.  The graduating class of 2003 seeded this idea with their class gift, which corresponded with the campus vision of replacing paper communications with email. The campus wanted to deliver Lifetime Email in a framework that was effective and flexible so that as email practices and student and campus needs changed, Lifetime Email could change as well. The campus email policy is being revised to include the new student email features.

From the student perspective, UCLA Lifetime Email means that every student gets an email address when they enter UCLA and, if they graduate, they can keep this address for a lifetime.  All students get an address from Bruin Online and the Law School and Anderson Graduate School of Management provide life email addresses for their students as well.  After graduation, the BOL and Anderson email accounts will be terminated (the law account will remain active) and the email address transitioned to the lifetime forwarding service.  External Affairs and Bruin Online are working with graduates to establish their Lifetime Email Address and forwarding.

Students maintain their email information thru URSA. Beginning in October 2006, students have been using URSA to indicate an Official Email Address to be used for campus administrative communications.  It can be one of their Lifetime Email Addresses or any other email address they chose. Student email addresses are stored in the UCLA Enterprise Directory, a part of the UCLA technical infrastructure which provides a central repository for commonly and widely used information. The student also controls, through URSA, the display of their email addresses in the campus online directory.

The campus also implemented a consolidated logon  – UCLA Logon – last October, to enhance security replacing the UID and PIN as an authentication method. Using the UCLA Logon, a student can move from one UCLA web application to another without signing in again – as long as the application uses the UCLA authentication infrastructure (ISIS). 

Similar email resources for employees will be developed in 2007.

IT Licensing

Security Software

In order to assist campus departments in meeting the Minimum Security Standards, UCLA negotiated, coordinated and implemented a new campus-wide agreement for PatchLink patch management software.  Based upon consensus of the Common Systems Group, the Applied Security Task Forces, and campus-wide survey results, UCLA negotiated renewal of the campus-wide agreement for Sophos anti-virus software.

Open Source

UCLA is working toward a coordinated campus-wide approach to Open Source software licensing issues to ensure effective participation in the Open Source community while maintaining compliance with policy.  Initial test cases were Grid Portal distribution as an add-on component to the Globus Toolkit and roll-out of Moodle as the campus-wide Common Collaboration and Learning Environment software.  UCLA is currently working toward a standard set of information and approaches that can be applied to multiple Open Source software licensing issues.

Microsoft Vista

UCLA is working on tools to provide guidance and leadership to the campus in relation to Microsoft’s release of Vista, Office 2007 and the new activation mechanism (MAK and KMS).  The goal is to provide a central source of information and issues to consider when a unit is deciding whether or not to transition to Vista and/or Office.  UCLA is also  investigating the potential value of establishing a campus-wide KMS service that could provide significant economies of scale as opposed to each unit setting up their own KMS.